P

Pury

Last updated on Jun 12, 2026

Main causes:

  • Incorrect data during activation
  • Temporary issue with the app
  • Damaged card

How to resolve:

  1. Check if the card details are correct
  2. Close and reopen the app
  3. Try at different times

If the error persists:

  1. Send a message to oi@usepicnic requesting the release of another order
  2. Wait for support confirmation
  3. Once the order is released, request another one

You can always create and use just the virtual card.