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๐Ÿ“ฃ What's New
  • Temporary instability on the Picnic Card (provider GnosisPay)
  • Picnic Pro: Focused on crypto and DeFi
๐Ÿ‘ค Account, Registration & Limits
  • How to create your Monerium account
  • Required Documents to Open a Business Account (CNPJ)
  • How to Open a CNPJ Account on Picnic
  • How to Update Your Verification Phone Number
  • Error Finalizing Registration
  • Minimum Age for Account and Card
  • Error Verifying Identity
  • My KYC Revalidation Was Rejected
  • My Account Lost Limits and I'm Asked for Another Verification
  • I want limits above R$ 100,000: which documents to send
  • How the Mobile Limit for Withdrawals and Deposits in Reais Works
๐Ÿ” Security & Access
  • 'Failed to create Candide subscription' error in the Picnic app
  • Account recovery started by mistake โ€” how to cancel
  • Using the same account on phone and PC
  • I deleted my passkey from the manager โ€” what now?
  • Passkeys on iPhone: how to set up
  • How to sign in on PC using a QR code from your phone
  • Access key: Recovery mode
  • How to Share Your Account Passkey
  • Passkeys on Android: How to Set Up
  • Security and Self-Custody on Picnic: How Your Access Keys Protect Your Account
  • How to Recover or Replace Your Access Key on Picnic
  • How to Protect Your Picnic Account
  • Lost Access to Login Email
  • How to Connect Your Ledger (or Other Hardware Wallet) to Picnic
  • How to Remove Your Account Data
  • How to Correctly Add Personal Data to Another Account
  • How to Permanently Delete Your Account
  • How to Access Your Picnic Account
  • How to Change Your Registered Email Directly
  • I can't access my account
  • Verification Code Not Working
  • Not Receiving the Verification Code via Email
  • How to Access Your Wallet on Another Interface
๐Ÿ’ธ Pix Deposits (BRL)
  • Why does a different name (Genius Labs / BRLA) appear on the Pix to Picnic?
  • How can I send money to Picnic
  • PIX Deposit Didn't Reflect on the Card
  • I Can't Deposit on Picnic: Rejected by the Bank
  • Bank Won't Accept Deposits to Picnic
  • I Sent a Pix from an Account in Someone Else's Name
๐Ÿ’ต USD & EUR Deposits
  • ACH Push vs. ACH Pull: avoid returns and fees
  • Dollar Account Registration Not Approved: What to Do
  • Where to Find Your Dollar Account Details
  • Fees and Costs: What I pay to use my USD balance
  • USD Receiving Limits and Rules
  • ACH Transfer: What It Is and Which Methods Are Accepted
  • What is the timeframe for my Dollar deposit to be credited?
  • How to Make a Deposit in Dollars via ACH
  • What is the country of origin of the Picnic IBAN?
  • Why Am I Getting an Error When Generating My IBAN
  • How to Deposit Euros with IBAN
  • Third-Party Payments in Euro via Monerium
๐Ÿช™ Crypto Deposits
  • Always Use a New Address for Crypto Deposits (App)
  • I Can't Find the Crypto I Want to Deposit
  • How to Load Your Card with Crypto
  • Different Network Than Informed in Crypto Deposit
  • Unsupported Crypto on the Card: What Is It?
  • I Loaded the Card with Crypto and Received a Much Lower Amount
  • How to Send Crypto to Picnic
  • How to Load the Card by Sending Crypto
๐Ÿง Withdrawals
  • How long does it take for my Pix withdrawal to reach my account
  • How to Withdraw to My Bank Account
  • Pix Withdrawal Failed: What to Do
  • Pix Withdrawal Left the Card but Didn't Reach the Account
  • Why Isn't My Pix Withdrawal Working?
  • I Can't Withdraw to My Bank Account
  • How to withdraw Euros via bank transfer
  • How to withdraw US Dollars via ACH
  • ATM withdrawals
๐Ÿ’ณ Card: Using Your Card
  • Countries where the Picnic Card doesn't work
  • ZIP code for registering your Picnic card in international apps
  • Picnic Card: Debit or Credit
  • How to Request the Picnic Card
  • Can I Use the Card in Dollars
  • What is the Picnic card's dollar exchange rate?
  • Can I Change the Card PIN
  • Card Activation Failing
  • How to Activate Your Physical Card and View the PIN
  • Add Card to Google Pay
  • Add Your Card to Apple Pay
  • Picnic card limits
  • Daily Spending Limit on the Card
๐Ÿšซ Card: Issues & Declines
  • My Purchase Was Declined: Common Causes and How to Fix It
  • Why Was My Card Transaction Declined?
  • Why the Card Purchase Was Declined
  • Purchase Canceled by the Merchant
  • Purchase Rejected - Incorrect PIN
  • Ensuring Balance Before Paying with the Picnic Card
  • Lost or stolen card
  • What is the delivery time for the physical card?
  • I Made a Deposit, Made a Purchase, and It Showed 'Insufficient Funds'
  • I Can't Request the Picnic Card
  • Damaged or Defective Card
  • Issue with Card Security Code
  • App Keeps Showing Errors
  • How to Withdraw 'Stuck' Tokens from the Card (Gnosis Pay Safe)
๐Ÿงพ Balances, Transactions & Refunds
  • How to move your card balance to your Picnic wallet (Portfolio)
  • How Long Does It Take for the Card Balance to Be Available?
  • The card balance is always in dollars
  • Suspicious Transaction on Card
  • Made Multiple Purchase Attempts: Which Were Charged
  • My Purchase is Still Processing
  • Refund on Picnic Card: How It Works and Where to See It
  • Refund Hasn't Appeared Yet
โ›“๏ธ Crypto Wallet
  • How to withdraw unsupported tokens (Fallback Balance)
  • How to withdraw Bitcoin (BTC) to a native Bitcoin wallet
  • How to Withdraw Balance via DeFi
  • My Crypto Balance is Incorrect
  • Crypto Balance Not Updating or Not Found
  • Where can I view my crypto
  • I Deposited Crypto but the Balance Isn't Showing
  • Complete Guide to Caixinha Protegida
  • How Contributions Are Calculated
  • I copied the correct wallet address, but it changed when pasted. What should I do?
  • Transaction Signature Stuck
  • How the Average Price of My Investments Works
  • Learn How to Check Your Transactions Directly on the Blockchain
  • I Can't Find My Crypto Transaction
  • Transferred to the Wrong Network
  • Crypto Transaction Failed and I Can't Find My Balance
๐ŸŽ Rewards & Referrals
  • Fee-Free Conversion: How Picnic's Promotion Works
  • "Fee-Free Conversion" Promotion โ€” Terms and Conditions
  • How to Refer Friends and Earn Bonuses on the Card
  • What is OG NFT?
  • Why do I need to have a GNO balance on the card?
  • How to Buy the Cashback Digital Currency
  • Check Your Cashback Balance
  • Error When Buying Cashback Currency
  • End of Picnic Card Cashback
๐Ÿ“Š Fees, Reports & Documents
  • Complete Picnic fee table
  • Crypto Transaction Fees on Picnic
  • Card Exchange Rate Differs from Commercial Dollar
  • Income Report and Income Tax
  • Does Picnic have a CNPJ?
  • Does Picnic report transactions to the government?
  • How to Download Your Transaction History
  • Purchase and Refund Receipts: How to Download and Share
  • Public Repository on GitHub
โš–๏ธ Legal
  • Terms and Conditions PROMOTION 5 YEARS PICNIC
  • Terms and Conditions - Protected Vault
  • Terms of Use - English
  • Terms of Use - English
  • Privacy Policy - English
  • Privacy Policy - English
  • Transparency Page
Home โ›“๏ธ Crypto Wallet Where can I view my crypto

Where can I view my crypto

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Pury

Last updated on Jun 12, 2026

Investments in crypto and the Renda Fรกcil product do not appear in the app.

What you can do

  • To track your investments in crypto and financial products, access the web version of Picnic: usepicnic.com.
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