Simple steps to avoid declines due to balance synchronization. Use this information before paying, especially if you just loaded the card.
1-Minute Checklist
- Load the card (the deposit goes directly to the card in $USD).
- Wait a few minutes for the network to recognize the new balance.
- Close and reopen the app to refresh.
- Go to Card → Balance and confirm that the amount covers the purchase (including any merchant fees).
- Wait 3 to 5 minutes before making a purchase.
- When paying, avoid multiple consecutive attempts. If declined, review and try only once more after waiting.
Quick Notes
- Whenever possible, load the card in advance so the network has time to synchronize and release the balance.
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