Banks with restrictions: Unfortunately, some banks are not processing deposits to Picnic due to internal policies related to cryptocurrencies.
How to resolve:
1. Try another bank
- Use a different bank account to make the PIX transfer
- Digital banks generally have fewer restrictions
2. Complete KYC via card
- Request the physical card in the app
- Complete identity verification
- This may unlock different PIX codes that work with more banks
3. Try at different times
- Some banks block PIX for crypto at specific times
- Try in the morning or on weekdays