Update the app:
- Make sure you are using the latest version of the Picnic app.
- Go to your device's app store (Google Play Store for Android or Apple App Store for iOS).
- Search for "Picnic" and see if there is any update available. Install it immediately.
Reinstall the app:
- If the previous steps don't resolve the issue, uninstall the Picnic app and then download and install it again from the app store.
- Why this helps: Reinstalling can fix corrupted app files and ensure a clean installation.
For investments and advanced features
Remember that the Picnic Card mobile app is primarily focused on managing your card.
- To access crypto investments, Easy Income products, and other advanced features of your smart wallet, use the web version of Picnic:
- Visit usepicnic.com on a computer or mobile browser.