Deposits via PIX to the card balance usually appear within minutes, but they may take some time to be available for card purchases.
Typical Timeframes
- Normal: balance available for card purchases between 3 to 5 minutes after the balance is updated.
- Occasional Delay: it may take longer during peak times, due to PIX issuer instability (the most common), or when there are additional security checks.
What to Check
- The app shows the amount on the card, but it is still processing.
How to Resolve
- Wait a few minutes and refresh the card balance page.
- Log out and log back into your account.
- Uninstall and reinstall the app to ensure you have the most updated version.