Suspicious Transaction on Card

Signs of misuse:

• Unrecognized purchases
• Unknown establishments
• Transactions at unusual times

First steps:

1. Freeze the card immediately in the app (it can be unfrozen later)
2. Check if it was used by an authorized family member

Transaction dispute:

1. Report via email oi@usepicnic.com
2. Provide proof
3. Wait for the card operator's analysis