Solutions that resolve 99.9% of cases:
- Check your spam folder - Codes might end up in junk mail
- Sync your device's time - The time must be correct and synchronized with the official time of your country
- Look for a session approval email - There might be a message to approve the device
- Click the green button twice to approve the device - If you find the approval email, click the green button, then click again on the new page that opens.
- Try again: request the code again after 1 min. Try again after 3 hours.
Still not working?
Contact our support by sending:
- Device used
- Times of attempts
- Via browser or Picnic app
- Full CPF (Brazilian tax ID) used for registration
Our contact: oi@usepicnic.com