Did you try to withdraw to a bank account and the transaction showed an error?

This can happen for a few reasons.

**Common Causes**

-   The destination bank does not accept the withdrawal.
-   Incorrect destination account details.
-   Account registration without limits or with withdrawals unavailable.
-   Brokerage account (the destination account needs to be a traditional bank)
-   PIX key linked to a third-party account (not allowed).

**How to Resolve**

1.  Check and increase Pix limits if applicable: [usepicnic.com](www.usepicnic.com) > Menu > Account Settings > Bank Details
2.  Change the destination bank
3.  Use an account with the **same CPF/CNPJ as the Picnic account**
4.  Try again later
5.  If you're on the app: uninstall and reinstall
6.  Withdraw to a decentralized wallet or brokerage (click [HERE](https://help.usepicnic.com/hc/picnic/articles/como-sacar-saldo-via-defi) for a step-by-step guide)

## Next Steps

Once your withdrawal is working:

1.  **Receive funds instantly in your bank account**
    
2.  **Use the Picnic app to track transaction history**
    
3.  **Make new withdrawals anytime, within limits**