After requesting and approving your physical card, it will be prepared for international shipping to your registered address.

#### **Estimated delivery time**

The delivery time for the physical card is **1 to 4 weeks**.

Since the shipment is international, the package goes through various logistical stages and import processes before reaching its final destination.

#### **Shipping tracking**

As this is a simplified international shipment, a tracking code for detailed monitoring is not generated.

#### **Frequently Asked Questions**

**Can I use the card before it arrives?** Yes! You can create a virtual card in the app and start making online purchases immediately while waiting for the physical card to arrive.

**What if the 4-week period expires?** If you do not receive the card after 4 weeks, check if your delivery address in the registration is correct and contact our support via chat.

see also

[How to order the Picnic card](https://help.usepicnic.com/hc/picnic/articles/como-pedir-o-cartao-picnic)

[Add card to Google Pay](https://help.usepicnic.com/hc/picnic/articles/adicionar-cartao-ao-google-pay)