**Signs of misuse:**

-   Unrecognized purchases
-   Unknown establishments
-   Transactions at unusual times

**First steps:**

1.  Freeze the card immediately in the app (it can be unfrozen later)
2.  Check if it was used by an authorized family member

**Transaction dispute:**

1.  Report via email [oi@usepicnic.com](mailto:oi@usepicnic.com)
2.  Provide proof
3.  Wait for the card operator's analysis