When a transaction fails, it usually happens due to **technical issues on the blockchain**.

**Important:** This does not affect the security of your wallet. These situations can occasionally occur.

### What Happens to the Money

When a transaction fails, the blockchain automatically processes a **refund**.

**How the refund works:**

-   You receive an asset of **equivalent value** to the original
-   The returned asset is the one **available at the time** of the transaction
-   Picnic **does not control** which asset will be returned

### How to Locate the Refund

#### **Step 1: Refresh the Platform**

Refresh the Picnic page to load the latest information.

#### **Step 2: Look for the Refunded Asset**

Check your wallet for an asset with a **value close** to what you attempted to exchange.

### What to Do Next

**Option 1: Exchange Now**  
Make a new exchange to obtain the desired asset.

**Option 2: Wait**  
Wait until market liquidity improves to get a more advantageous exchange.