The Picnic Card doesn't work in 22 countries and regions under international sanctions. If you try to use it in these places, the transaction is declined, even if you have available balance.

#### **List of restricted countries and regions**

The card is blocked for transactions originating in the following locations:

-   Afghanistan
-   Belarus
-   North Korea
-   Crimea (region of Ukraine)
-   Cuba
-   Haiti
-   Yemen
-   Iran
-   Iraq
-   Lebanon
-   Libya
-   Mali
-   Myanmar (Burma)
-   Nicaragua
-   Central African Republic
-   Democratic Republic of the Congo
-   Russia
-   Syria
-   Somalia
-   South Sudan
-   Venezuela
-   Zimbabwe

#### **Why this restriction exists**

The Picnic Card follows international sanctions rules and the security policies of the card issuer and network. Purchases made in these countries and regions are blocked automatically, regardless of your card balance or limit.

#### **Before you travel**

This list may change as international laws and regulations are updated. Check this page before traveling to make sure your destination isn't on the restriction list.

#### **Frequently Asked Questions**

**What happens if I try to pay in one of these countries?** The transaction is declined automatically, even if you have balance on the card. No amount is charged.

**Can the list change?** Yes. Countries can be added or removed as international sanctions are updated. Always check this page before traveling.

**Does the card work in international apps (Uber, Booking) operated from a restricted country?** If the merchant processes the charge from a country on the list, the transaction is declined, even if you're somewhere else.

**Can I request an exception for a specific country?** No. The restriction comes from the card's issuer and network and follows international compliance rules. Picnic support can't lift it.

**Still need help?** If your purchase was declined in a country that isn't on the list, contact our team through the in-app chat.

#### **See also**

[ZIP code to register your Picnic Card in international apps](https://help.usepicnic.com/hc/picnic/articles/cep-para-cadastrar-o-cartao-picnic-em-apps-internacionais)

[Can I pay with the card in dollars](https://help.usepicnic.com/hc/picnic/articles/posso-passar-o-cartao-em-dolar)

[Picnic Card: debit or credit](https://help.usepicnic.com/hc/picnic/articles/cartao-picnic-debito-ou-credito)

[ATM withdrawals](https://help.usepicnic.com/hc/picnic/articles/saques-em-caixa-eletronico)